Reached the promotion zone but not be promoted

HlingvivaHlingviva Posts: 1Member Not a Title, but a Star
I've been reach promotion zone but not earned the better perk and awards for 3 week.Can you fix it?

Answers

  • Sofia AllianahSofia Allianah Posts: 14Moderator Moderator

    @Hlingviva said:
    I've been reach promotion zone but not earned the better perk and awards for 3 week.Can you fix it?

    Appreciate the report. While the team continues to investigate this, I suggest sending your Game ID to Player Support to have this sorted out. To reach them, please follow the instructions on the image below:

    Thanks for your cooperation.

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