Emerald City Challenge never promotes

diagorodiagoro Posts: 12Member Pumpkin

Twice now I've spent coin to get promoted to the top tier, only to find that when the week ends, I'm still in the second tier (Royal). This happened about four months ago, and apparently it's still an issue.

And support??? The only (blow off) answer I was given before was "we'll be in touch when it's fixed". Guess what, never received an answer, etc.


  • Dominus MarsDominus Mars Posts: 100Moderator Moderator

    Apologies for the experience, @diagoro. This is still an issue that our developers are currently working on. As the Support team is getting a high volume of tickets from other players, we made sure that your concern has been forwarded for prioritization. Appreciate your patience and understanding.

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