Rewards Wheel
in Known Issues
Understand this is a know issue but it would appear that Zynga is not fixing the issue as I am not alone in missing out on the rewards. The game is so slow to load and when the wheel sticks you have to reload. Can you please credit my account with 10 diamonds at least due to this ongoing and unresolved issue. Thank you.
Comments
yes i have been going without rewards for a while and when the wheel works all i get is coins and there is nothing you can do with coins at the stage im at so what are they doing about this????
I have lost at least 28 diamonds. I just lost another 7. It;s bad enough that the wheel does't work but you play for a week to get 7 diamonds and you don't get them either. This has been going on for months.
yes, not working right for me either, missing a month of diamonds and when is does spin only getting coins every time
WHAT is going on with the wheel? It's off its stick again and I am getting no spin, or a false spin, or nothing. When it does work, it's 100 coins. ZYNGA PLEASE GET OFF YOUR **** AND FIX THIS PART OF THE GAME. Why is it so difficult for you to maintain your games??
Well it is now MARCH and still the same issues. I lost diamonds last week and I am on day 13 and the wheel has stuck again. No doubt I will loose the diamonds again tomorrow. Do you even care Zynga or are you just laughing at us all while we try to keep playing this so called fun game?!?!?!?!?!?!?!
For the past few weeks, the wheel was stuck, and I lost my coins and diamonds. When are you guys going to fix this problem? This has been going on since February!
Well I just hit day 56, should have received 10 diamonds but I didn't. So I have lost at least 59 diamonds plus not getting any prize from the wheel. I go back every day and I hope it will be fixed. It has been months since these problems have been going on. Please find someone to fix these problems.
What is the point of a bonus wheel if it continually doesn't work...again no diamonds until the last day and then of course it crashes and you don't get a bonus...fed up
2 weeks no Diamond rewards ( EARNED them making sure I played daily ) It's time Zynga put some effort into fixing this broken game.
I have asked for two months to fix the wheel and still no fix
Losing interest
We apologize for the issue with the Daily Spin, Farmers. The matter is still under investigation. We'll keep everyone posted once the fix is up and running. For the meantime, you can try some basic steps that may help in fixing this. Please refer to these links for instructions: iOS, Android, and web. Your patience is very much appreciated.
Agreed, it's been weeks since I've "won" anything but 100 coins and I am lucky if the wheel spins at all. It is very frustrating.
The rewards from the Daily Wheel are random, @dewey24. Come back for more to get a chance of winning Diamonds at the end of the week. Nonetheless, I'll do my best to forward your feedback to the team.
Thanks for your patience and understanding.
Thank you and I know about the diamonds at the end of the week but it's been several weeks since I have been awarded anything besides the coins let alone the diamonds. There have been many days that the wheel doesn't spin at all so I guess I should be happy for my coins but as I mentioned earlier it's very frustrating when the game doesn't work as planned.
Your concern with the Daily Spin rewards has already been forwarded and the team is currently reviewing it.
Thank you for your patience, @dewey24.
are we going to get ALL the diamonds we have lost due to your failure to fix the wheel as i am due close to 200 if not a **** lot more now
People have been complaining for months about the Daily Spin Rewards either not working or only giving out coins. Is anything ever going to be done to fix the problem???
well the wheel is almost always spinning now but the only reward I ever get is 100 coins and I missed out on diamonds the other day as well
WILL THE WHEEL EVER BE FIXED.......NOT SPINNING FOR WEEKS!!!!
well the wheel is back to not working and so I didn't get my 7 diamonds ONCE AGAIN
I'm glad to see I'm not the only one with this issue. For several months now I have battled the game site. Half the time the wheel won't spin. I have to reload the page sometimes 5-6 times for it to spin or have sound. The only reward I get is 5 or 10 coins. Just 2 days ago I completed my 7 days & got the diamonds only to have them gone the next day. Why isn't this issue being fixed?
woohoo, the wheel worked and I got my usual 100 coins-psyched not psyched
not working at all again, come on Zynga. Please fix the problem
Its weeks since wheel worked right for me please fix issue
nada once again
hey guess what? that's right, no wheel again today
Its happened AGAIN i SHOULD BE ON DAY 14 TODAY AND GET A EXTRA 7 DIAMONDS DAY 15. GET THIS FIXED AS ITS NOT FAIR
well there are 10 diamonds calling my name but alas the wheel won't allow me to get them. I fully expect to be rewarded with a large bounty of diamonds if and when the wheel ever gets fixed.
I have the same problem with spin wheel as it seems everyone else is same..is it going to be fixed?
This rewards wheel is a big joke. I was on day 7 today to claim my diamonds but it did not spin. Just now its saying 3 more hours before I can spin again for day 8. I did not receive my diamonds and I did not even spin it. I want to be credited with 27 diamonds because this is the third time its has happened