Experiencing a bug? Please report it on the
Bugs & Issues section by following the instructions on the
How to Report a Bug thread. Posts of the same issue will be merged, & multiple posts will be automatically deleted. Rest assured that all issues/feedback will be noted.
Want to report
tournament cheaters? Please fill out this
form. Thanks!
Known Issue: Enchanted Grove - Can't collect Ether Well
All 4 of my ether wells aren’t replenishing and will soon put a lot of gems to waste.
5 ·
Comments
My well won’t provide ether. I can’t remove it either. Anyone know how to resolve this? I submitted a ticket in the meanwhile. TIA
My ether well is the same, cannot collect or purchase a new one. Only way to get ether is by visiting other island for an amount of 5, not good!
Not getting any ether from well. Anyone else having this problem?
Same - my 1000 coin well is not replenishing and cannot be deleted and replaced.
Same with mine. Very frustrating!
My ether well is not working. Can’t replace it either as game says already on island
The shallow either well on my game is stuck and has not left. I have waited a few days and it is still there and it isn't giving me any either. I'm not able to get another as it says I already have the one.
The same thing is happening to me
Having the same problem here too!! Done a forced stop but that doesn't work. Any ideas how to fix p!ease?
Same here. iPad iOS 14.2
Mine is also stuck. Not giving ether. I have one deep well that doesn’t do anything when I click on it to see when it will give me more. I NEED ether!
My ether well, bought with coins, is not working anymore since 2 days. Please take actoon and solve this issue.
I have the same problem
Appreciate the report, Tropic Hosts. The team is now checking your Ether Wells, so you'll be able to continue attracting Mythical Creatures to your Islands. We suggest checking this thread or visiting our Hot Topics section regularly for updates. Thanks for your understanding.
My ether well stopped working yesterday.
So did mine!
One of my either well is stuck on empty. I can’t delete it and it will not refill with either. How can I remove it from my page? I understand that this is an issue for a lot of people and I would like some some feedback on what is being done thank you
My shallow ether well also stopped working yesterday. Has anyone submitted a ticket for this problem?
Mine did, too.
Mine is stuck also
The ether well is placed but not giving any ether, nor will it disappear to be able to get another in store