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[FIXED] Why are my Guides unavailable to use and that they are at the Holiday Iceberg?

SilverSandSilverSand Posts: 114Community Moderator Community Moderator
edited January 30 in Updates & Announcements

Update 1/30/18

Good news! We have just released a fix regarding the missing Guides issue. You need to reload the game twice, ensure that you are playing online, and allow the game to fully load for the fix to take effect. Here's how:

For iOS: http://zynga.my/FVTEForceCloseoniOS2
For Android: http://zynga.my/FVTEForceCloseonAndroid2
For Kindle: http://zynga.my/FVTEForceCloseonKindle2

End of update 1/30/18

We have received reports that some players are unable to use their Guides and that these can be found at the Holiday Iceberg. Our team is already investigating the matter so they can come up with a fix soon. We appreciate your patience and understanding about this issue.

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