Experiencing a bug? Please report it on the Bugs & Issues
section by following the instructions on the How to Report a Bug
thread. Posts of the same issue will be merged, & multiple posts will be automatically deleted. Rest assured that all issues/feedback will be noted.
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! Simply post a screenshot of your Island, Tropic Hosts! Don't forget to read the contest rules here
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Hi, Tropic Hosts!
We’re aware of the issues some players are currently experiencing. Please see below for a list of these known issues, along with some additional information:
- Missing Bungalows: Some players are missing their Bungalows.
NOTE: This does not prevent the Orders from counting properly towards Achievements, Tasks, Events, and Quests.
Can’t send/receive Sunshine: Some players are unable to send and/or receive Sunshine. Please make sure you are on the latest version of the game to see if it resolves the issue (1.4.553 iOS and Android).
Did not receive Gems from Telescope: [
REOPENED] Please make sure you are on the latest version and restart the app (1.4.553 iOS and Android).
- NOTE: Comment the name of the video HERE if there is a specific one you watched but did not receive the Gem reward.
Thank you for your continued patience and understanding while we squash these pesky bugs.