Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Experiencing a bug? Please report it on the Bugs & Issues section by following the instructions on the How to Report a Bug thread. Posts of the same issue will be merged, & multiple posts will be automatically deleted. Rest assured that all issues/feedback will be noted.
Join our Island of the Week Contest and get a chance to win FREE Gems! Simply post a screenshot of your Island, Tropic Hosts! Don't forget to read the contest rules here and post your entries on the latest thread of this subforum. Good luck!

Known Issues - Mar 13

TropicHost01TropicHost01 Posts: 111Contributor Hot Spring Indulger
edited April 2017 in Updates & Announcements

Hi, Tropic Hosts!

We’re aware of the issues some players are currently experiencing. Please see below for a list of these known issues, along with some additional information:

  • Missing Bungalows: Some players are missing their Bungalows.
    NOTE: This does not prevent the Orders from counting properly towards Achievements, Tasks, Events, and Quests.
  • Can’t send/receive Sunshine: Some players are unable to send and/or receive Sunshine. Please make sure you are on the latest version of the game to see if it resolves the issue (1.4.553 iOS and Android).

  • Did not receive Gems from Telescope: [REOPENED] Please make sure you are on the latest version and restart the app (1.4.553 iOS and Android).

  • NOTE: Comment the name of the video HERE if there is a specific one you watched but did not receive the Gem reward.

Thank you for your continued patience and understanding while we squash these pesky bugs.

Sign In or Register to comment.