I have a receipt for 2 purchases this evening. While logging back in after the game kept rebooting & looking for new content, my 2nd purchase, which was a "crate of gems" STILL hasn't appeared. While any tech support can verify all this & the fact that I used all of the 1st harvest of the gem plant in the lagoon. It's just as easy to see I've not used up $40 in gems...the 1,500 gem crate since.
Please take care to fix this glitch.