I am playing on an iPad on IOS 14.2
I have been unable to play for the last week. My game seems to be stuck in a loop. When the game loads it keeps loading back to the submarine departure.
My weekly rating prize shows up each time I open the game.
I am unable to collect the item I’ve created from the workshops to gain Rating Rewards and experience points. When I click on a workshop it does not move the items to the boathouse, the slots are empty and it will allow me to use ingredients to make more items, but I am still unable to collect anything. I posted all of this in the online player support. But since then I have also notices that I cannot reconnect to Facebook. When i try, the connecting to network message just spins.
Please let me know if you can assist with resolving these issues so I can get back to playing.