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Oops! Please contact customer support.
I'm trying to connect to Farmville 2: Tropic Escape via my Facebook account. I haven't played in a while, and therefore re downloaded and installed the game again.
I keep getting an error of "Oops" "There was a problem signing you into Facebook. Please contact Customer Service for assistance!"
I have left a short message for Customer Service...but was hoping you guys had some input as it takes up to 24 hours for a generally "generic" response.
Comments
Not worth the breath on this company
make sure you are logged onto fb for you to log on your game to it, see if that works?
I am on day 15 now. Keep getting the run around, at best I have been asked the same information three times now, so obviously they don’t even read the thread.
Oops Costumer Support doesn't reply...
i cant use my guides having trouble clearing what i plant
Constant problem with embedded message due to javascript problems. Refreshing game constantly. Been happening since cruise started. People are losing visitors because of this problem.
I WAS LEVEL 39 AND NOW BACK TO INITIAL LEVEL
same here. was at level 69, been playing for years now. game will not download, has been so for about 4 weeks now. really frustrating. have sent many messages to support team, but never get a reply. it' sad
My XP keep subtracting instead of adding up, as I earn it. At this rate I’ll get bounced down to level one! What the heck?
I was level 26 and now at the beginning again.
There is no customer support. I have reported 6 times not getting boost bottle when I have won or placed in top 3. They never fix the problem or credit me with now 36 boosts they owe me. They are useless.
If customer service does not work what else can we do ? I was leve 53 and now level one again...
Why is my tropical pictures have 792 days left before returning
I earned them I want them back
Customer support 🤮 there is none at all - don’t waste your time they don’t answer you ever !
I always get a reply and they usually fix my problem.