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How do I request an Amazon refund?

Princess in PinkPrincess in Pink Posts: 1,111Community Moderator Community Moderator

We understand that you have requested a charge reversal for a transaction made on the Amazon App Store.

However, Zynga does not have the ability to process refunds for Amazon Appstore transactions since purchases made are through Amazon’s payment platform.

If you have a Billing related issue about your purchase, please contact Amazon Support by clicking here for further assistance.

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