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Why is my game freezing when accessing the Catch the Monkey event?

Princess in PinkPrincess in Pink Posts: 1,159Community Moderator Community Moderator
edited July 2018 in Updates & Announcements

* * * Update as of 3:36 PM PST * * *

Good news! We're glad to inform you that this is now fixed! Be sure to have the latest game app version (ver. 1.36.1483) installed.

To update your game app, please check the link below:

For iOS devices:
For Android devices:

* * * End of Update * * *

We have received reports that some of our players are experiencing their game being stuck or freezing when accessing the Catch the Monkey event in the game. Our team is already investigating the matter and will come up with a fix soon.

Thank you for your patience.

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