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Why is my gem balance down?

LexaTheKatsumiBabyLexaTheKatsumiBaby Posts: 232Community Moderator Community Moderator

We are receiving reports that some of you are having issues with your gems. Here are a few reasons why your gem balance could be down.

  • You're using your gems to speed up crafting your items for a task or the Helicopter orders. Remember that you can instantly finish the items you need for a task but this will require a few gems. If your gems are down, you can always use your Sunshine. Just send a request to your friends in case you run out of it.
  • You're using gems to expand. Expanding you're land can be very helpful especially if you are planning on purchasing more crops or animals on your farm. Land expansion requires a certain level to reach and would also require you some coins for purchase. If you need to expand and you haven't reach the required level yet, your gems will be very helpful.
  • You're using gems to complete a task. Task can sometimes be challenging that you would want to eagerly finish them so you can proceed with the next. Task that requires you to craft an item can be instantly completed by using your gems.
  • You're using gems to refresh the Trade Boat offers. This can be helpful if you are looking for an item that is needed on a task.

To avoid unnecessary purchases, we recommend that you turn on the Gem Confirmation option by following these steps:

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