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I'm guessing, between now and end of December, when Flash will be discontinued and all Browsers will no longer support Flash, Zynga will be working on Launcher, sometimes it will be down, sometimes they will issue a patch, sometimes you will need to uninstall it and reinstall it. It's that, or lose the game completely. Replacing Flash with Launcher is a MASSIVE undertaking, there are bound to be inconveniences.
SUPPORT If your in game "contact us" button is missing, use this.
For Windows 10 (1) In the Search box type in Farmville 2 and look for the App. It should appear at the top. If you don't see it then you don't have it installed.
(2) Go to your Downloads Folder and install it from there.
(3)Once it's installed it will appear in the list of apps to the left of the Start Menu.
(4)Click there to open the game. It will load directly into your default browser.
(5) (Pin the App to the Start Menu/Taskbar to easily launch the game.
Do NOT load the game by clicking your browser directly. You have to launch it from the App. Launching it from your browser will load it in Flash.
App is called "FarmvilleTwo" (not Launcher).
Click here to add me as a zfriend: https://zyngagames.com/profile/73168627602?ztrackRef=my_profile_pic
Contact FV2 support here:---->https://zyngasupport.helpshift.com/a/farmville-2/?contact=1
Playing FV:Country Escape? Here are their forums: --->http://zyngaplayerforums.com/countryescape
Launcher does not work with iOS, so no good for mac players, even changing browser doesn't help. If they don't find something for the Mac users, then I guess that will affect quite a few of us.
i ended up installing launcher just so i can continue with the game n when i load the game via my google chrome browser, im always told: your currently playing the game on fv2 launcher ty for installing. I dont press the app button, it also tells me while it is loading your game is safe so therefore wouldnt have to use the app directly if i click on it (which i havent done since reinstalling as have no option) it would go via my google chrome browser so if it is only going to work via the app then y does it go to the browser.
ADD ME: https://zyngagames.com/profile/73133723379?ztrackRef=my_profile_pic
DAILY PLAYER WHO HELPS WITH ANY HELP REQUESTS SENT