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From your pictures you are either playing Tropical Escape or Country Escape.
Need to go to their forums
At Top is a drop down box it says Zynga Forums in it at moment. Find Tropical Escape as picture looks more Tropicalish
And go that forum
This is REGULAR Farmville 2
If have a main bug post in this link
Link to Supporthttps://zyngasupport.helpshift.com/a/farmville-2/?contact=1