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ShouttyCatt Not a Title, but a Star

NOT RECEIVING VIP BENEFITS Zynga auto renewed my VIP on 12/20/19 after the trial which is fine, but I haven't received ANY of the VIP benefits since then. I sent a mssg through FB, but haven't found any customer service from Zynga to resolve this. Can anyone help? Thx SC

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ShouttyCatt
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  • Peela

    for some reason I cant reply to your post ... there is no where to do so ... (see picture)

    so will send this to you in the hopes you see it ... try one of these links:

    https://zyngasupport.helpshift.com/a/farmville/?contact=1
    or
    https://zyngasupport.helpshift.com/a/zyngagames-com/

    December 2019
  • NOT RECEIVING VIP BENEFITS

    Zynga auto renewed my VIP on 12/20/19 after the trial which is fine, but I haven't received ANY of the VIP benefits since then. I sent a mssg through FB, but haven't found any customer service from Zynga to resolve this. Can anyone help? Thx

    SC

    December 2019
    • ShouttyCatt
      ShouttyCatt
      UPDATE:
      FB referred me to Zynga, of course. Zynga's phone line gives a non-helpful mssg then disconnects. All support links lead to forums and faqs, but NO support contact info.
      I used this link: https://zynga.com/about/contact-us to leave a mssg through both the Investors pg & Advertisers pg, but I doubt I'll get help. Guess that $10 is just gone. FML****
    • ShouttyCatt
      ShouttyCatt
      UPDATE 2:
      Used the link supplied by Sandy7226
      https://zyngasupport.helpshift.com/a/farmville/?contact=1
      I'll post anotther update if they resolve my issue