FIXED: Unable to access Gift Request Envelope and it appears empty
katinjalka
MuffinRegistered User Posts: 42 Building Expert
Request Envelope not working!
This discussion has been closed.
katinjalka
MuffinRegistered User Posts: 42 Building Expert
Request Envelope not working!
Comments
Hi. FV requests is not working since yesterday.
Thans for taking care of it.
Waiting for an answer.
This is a player to player forum, to get technical help you need to contact Customer Service. There is a Support tab at the top of your farm, click that and at the bottom of the list that opens there should be a red Contact Us button. If there is no Contact Us button you can also use one of the following links and the red Contact Us button at the upper right or Submit button at the bottom.
https://zyngasupport.helpshift.com/a/farmville/?contact=1
or
https://zyngasupport.helpshift.com/a/zyngagames-com/
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Good luck!
My farmville requests not working
Thanks. I"ii try it
My gift envelope has been closed for the last two days.
Is anyonye else experiencing their gift box not working ? If so, please tell me how to fix this problem
I don't believe anyone's is working (there are numerous posts on the subject), Zynga has a post about it on the support tab at the top of your farm.
Apologies for the inconvenience, Farmers. Our team is already looking into it so please stay tuned to this link for further updates. Thanks for your understanding.
Request Envelope not working! Please resolve the problem. Thank you
Envelope dose not show any requests.
Not receiving Famville requests.
I'm not getting any request in my inbox and it's been going on for awhile.
Request Envelope not working for several days!
Not getting Farmville requests
I have nothing in the Farmville Request envelope and can't even click on it. If we cannot receive parts, it makes it difficult to complete certain buildings.
Rest assured that our developers are actively working for you to be able to access the FarmVille Requests Envelope even if it's empty. You may continue to refer here for updates on this issue. We appreciate your patience and understanding, Farmers.
I'm a bit frustrated that there is only one response from Zynga about this and it's 2 days old. An update of any sort would be helpful.
Not being able to access the Farmville Request envelope means no progress on our buildings, no adding neighbours, no getting SDB's for helping friends - nothing. All player-to-player access has stopped.
So, sorry if this is the wrong forum but it seems to be the only forum we're allowed to comment at all, as the support forum tabbed in game has instructed us NOT to comment. Which I thought was rude.
I may have a work around the Request Envelope being Empty
Go to redeem option an you might be able to accept some but not all.
I may have a work around the Request Envelope being Empty
Go to redeem option an you might be able to accept some but not all.
EagleEyes ... you need to remove all your private information ... lke your fv ID number & your email address off the above message ....
I am having the same problem. I am unable to receive any posts in my Farmville requests. This has been going on for about 4 days.
i have same problem with farmville request
It has been almost a week that we cannot use the Farmville requests enveloppe. and we do not get any update about it since 4 days. what's happening ?
Howdy, Farmers! I'm pleased to let you know that the team has fixed the empty Request Envelope. Please refresh your Farms, or perform these troubleshooting steps for the fix to take effect.
Appreciate your patience on this matter.
Seems to be fixed now