Why am I unable to purchase now?
Lieden
Registered User, Facebook Connect User Posts: 54 This Space is Available
in Ask a Player
I can't purchase and the problem is with farmville, Message is to talk with develloper of farmville. I have VIP and my credit card is OK.
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w0rd_midas
Registered User, Super Moderator, Facebook Connect User Posts: 124 Moderator
@Lieden said:
I can't purchase and the problem is with farmville, Message is to talk with develloper of farmville. I have VIP and my credit card is OK.Apologies for the inconvenience. You may reach out to our Billing Support team at 1-800-762-2530 (North America) or dial your country code + 80011551398 (all other countries) to get further assistance. Thanks to @Peela for helping out a fellow player.
Answers
you need to contact customer service as they will be able to see what the issue is ...
Retornou o problema. Pagamentos bloqueados e meios de pagamento ok. Só acontece no Facebook
You need to contact Support using the tab at the top of your farm or one of these links:
https://zyngasupport.helpshift.com/a/farmville/?contact=1
or
https://zyngasupport.helpshift.com/a/zyngagames-com/
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Good luck!
Meu pagamento da renovação do VIP DIAMOND não foi efetuado e meus métodos de pagamentos estão ok. Mais uma vez não fui avisada e cancelaram meu VIP DIAMOND. Estou no Brasil. Onde posso obter ajuda? O face não consegue resolver.
Não tenho como falar com o suporte. Estou no Brasil e a ligação não completa.
You need to contact Support using the tab at the top of your farm or one of these links:
https://zyngasupport.helpshift.com/a/farmville/?contact=1
or
https://zyngasupport.helpshift.com/a/zyngagames-com/
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Good luck!
Sandy consegui abrir o link e enviar pedido de ajuda. Obrigada. Espero que resolvam. Obrigada.
Zynga que cancelou meu VIP Diamond