PeelaThe One Who Knows It AllRegistered UserPosts: 2,660Lord of the Forums
check the bottom of your farm page in the 'recent farm cash transactions - see photo
'
once you have found out where its gone (it will be listed in there) then you need to contact customer service and tell them what it was spent on .... if its an accidental purchase then zynga will usually refund the money back to you .... but you need to report it first for them to have a look at your account ..... you also need to receive an acknowledgement email from them to tell you they received your report ... because if you dont get one they havent received your report ...
click on the 'support' tab along the top of your fv page and follow the prompts
PeelaThe One Who Knows It AllRegistered UserPosts: 2,660Lord of the Forums
mimosgrife .... you need to follow my instructions above .... and check on where its gone and then report it to zynga .... this is a player to player forum we cant access your accounts only try to help you with issues
Comments
check the bottom of your farm page in the 'recent farm cash transactions - see photo
'
once you have found out where its gone (it will be listed in there) then you need to contact customer service and tell them what it was spent on .... if its an accidental purchase then zynga will usually refund the money back to you .... but you need to report it first for them to have a look at your account ..... you also need to receive an acknowledgement email from them to tell you they received your report ... because if you dont get one they havent received your report ...
click on the 'support' tab along the top of your fv page and follow the prompts
farm cash from my farm has dissapeared also! Please Zynga fix it!!!
mimosgrife .... you need to follow my instructions above .... and check on where its gone and then report it to zynga .... this is a player to player forum we cant access your accounts only try to help you with issues