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White screen on all platforms

helenlamphierhelenlamphier Registered User, Facebook Connect User Posts: 1 Not a Title, but a Star
edited August 2020 in Bugs & Issues

I am currently getting a white screen when I try to load Farmville through Facebook. This happens on both Chrome and Firefox. I've cleared my browser caches, tried a different computer, and updated both Flash and Java (as far as I can tell, the Java Runtime Environment isn't even needed?)

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Comments

  • chiibisukechiibisuke Registered User, Super Moderator, Facebook Connect User Posts: 11 Moderator

    Apologies for the inconvenience, @helenlamphier. Getting only a white screen when trying to load the game could be caused by a possible network issue. Thank you for sharing with us about the workarounds you've already taken, and we suggest checking this link to find more options you can try. We appreciate your patience.

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