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Technical Support - Help with WHITE SCREEN

JaneJas5JaneJas5 Registered User, Facebook Connect User Posts: 1 Not a Title, but a Star
edited June 12 in Bug Reporting

After playing for 10 years or so, a few weeks ago the game froze, I then closed it, reopened it (as I usually have to do most days) but now only get a WHITE SCREEN. I've deleted, reloaded, used different computers etc but still won't work. It's not the computer - it's the game. Why? I've looked at the forum where other people have the same problem and Tech Support have just reported that they've fixed it, not how. Please do the same for me!

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