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I called the support number and the guy accessed my computer remotely to see if he could find the issue. He tried to tell me that he had to uninstall stuff and that it would cost 49 dollars to fix! Um **** NO. I am not paying Zynga anything to fix a game that THEY broke. Then this dude tried to tell me that my other games that I have are interfering with Farmville! Really? Because I have played Farmville for years and had other games on my computer and through Facebook and had NO problems. Stay away from customer support. Zynga needs to fix their game and not try to scam players out of money!