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NOT RECEIVING VIP BENEFITS

ShouttyCattShouttyCatt Registered User, Facebook Connect User Posts: 1 Not a Title, but a Star
edited December 2019 in Bugs & Issues

NOT RECEIVING VIP BENEFITS
Zynga auto renewed my VIP on 12/20/19 after the trial which is fine, but I haven't received ANY of the VIP benefits since then. I sent a mssg through FB, but haven't found any customer service from Zynga to resolve this. Can anyone help? Thx SC

UPDATE:
FB referred me to Zynga, of course. Zynga's phone line gives a non-helpful mssg then disconnects. All support links lead to forums and faqs, but NO support contact info.
I used this link: https://zynga.com/about/contact-us to leave a mssg through both the Investors pg & Advertisers pg, but I doubt I'll get help. Guess that $10 is just gone. FML****

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