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Not allowing me to renew VIP

tamzbrooksbaileytamzbrooksbailey Not a Title, but a StarRegistered User Posts: 8 Loose Cannon

Got a pop-up that my payment was denied, now it won't allow me to change payment method. Also last month when I was finally able to start the VIP again, it said I would receive 30 farm cash instantly, never did. I was a diamond level with the issue first started and had to start over at Bronze. Now it won't accept payment.

Best Answer

  • PeelaPeela The One Who Knows It All Registered User Posts: 2,660 Lord of the Forums
    Accepted Answer

    there was an issue a few months back with this type of thing .... I think you need to contact customer support .. as they are the only ones who can actually access your farm and sort it out ...
    when you contact them ... if you dont get an automated response back then they havent received it ... as they always answer your contact ... so pop back and someone will give you a link to help you out

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