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I dont use it ... but Im sure someone will be able to let you know if they are having the same issue ...
I have seen one other person post they were having trouble, I would contact suppost:
That is the support for the non-mobile game, but they should be able to help.
Apologies and appreciate the effort, @Chalice and @Deborah382. We recommend doing our troubleshooting work-around to help you restore its stable performance. Otherwise, try the full version if you have an available desktop/laptop computer. Thanks!
Help please, I am stuck on Winter Wonderland, will not travel
Are you trying to travel using the travel menu? Have you tried using the travel globe just above the Gift Box. If that doesn't work try clicking the billboard for Magic of Morocco off the farm on the bottom left or pick a crop that has a Travel button (something locked to anther farm). If none of those work try using FV Express on an iphone. Good luck!