White screen problem
Ilka Deleva
PumpkinRegistered User Posts: 12 Building Expert
Hello! Till last two days I'm expiriencing the white screen problem. Tried all of the steps you have mentioned including flash reconnect, browser change and so on.All of my friends got it resolved but I still can't play. Will be happy if you can help.
My Game ID is: 100000591250812.
Thanks in advance!
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Hi! For the last Days i get a White screen when i try to load farmville i Facebook and a black screen in gameroom. Have done every thing mentioned to solve problems but still can´t play. My Game ID is: 691233192
You need to contact Customer Support. There is a Support tab at the top of your farm, click that and at the bottom of the list that opens there should be a red Contact Us (or submit) button. If there is no Contact Us button you can also use one of the following links and the red Contact Us button (or Submit) at the upper right or bottom.
https://zyngasupport.helpshift.com/a/zyngagames-com/
or
https://zyngasupport.helpshift.com/a/farmville/?contact=1
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Good luck!