Blank page when i try to load Farmville
Farmer24586
Registered User, Facebook Connect User Posts: 1 Not a Title, but a Star
Hello, I am currently unable to load farmville.
When I try to, I only get a blank screen and I have tried everything I could find in the troubleshooting section.
What bothers me is that the issue seems account related since i can load some friends' Farmville just fine but mine leads to a blank screen no matter which computer I try to load it from.
I've seen I'm not the only one in this situation but Zynga hasn't answered about it lately.
Can anyone provides further information on this issue ?
Comments
Sounds like possibly your farm has gotten corrupted and you need to contact Customer Service.
There is a Support tab at the top of your farm, click that and at the bottom of the list that opens there should be a red Contact Us (or submit) button. If there is no Contact Us button you can also use one of the following links and the red Contact Us button (or Submit) at the upper right or bottom.
https://zyngasupport.helpshift.com/a/zyngagames-com/
or
https://zyngasupport.helpshift.com/a/farmville/?contact=1
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Good luck!