I want my Farm Cash back!
Darby53
Delightful DucklingRegistered User Posts: 23 Building Expert
I was clicking on my Recipe Shop and your stupid popup window for the Lost City Countdown came up at the exact same time and I bought (by accident) the Egyptian Ruby Tree. I don’t want it; I want my Farm Cash back! You can have the Tree back it’s in my gift box. You really need to have a popup window asking “Are you sure you want to buy this?” For ALL FARM CASH purchases, I’m sure I’m not the only one that this has happened to.
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you need to contact support ... click on the tab along the top of your fv page ... and report this ....
I reported the same issue last week and they refunded the money to me and took back the item ... it was an ingredient .. and I already had more than enough so it was easy to see it was an error ... they are pretty good with this type of thing ...
I know where the support tab is, but I’m not finding anything in there to report anything it’s just a bunch of questions and answers that don’t pertain to my particular problem. Was there a specific one you clicked on? Any help is very much appreciated, thank you.
You click the red Contact Us at the bottom, don't scroll.
click on the red 'contact us' ... you can see it in this picture at the bottom of the screen
Sorry that bar does not appear on mine even with my AD Blockers turned off.
https://zyngasupport.helpshift.com/a/zyngagames-com/
There should be a red Contact Us in the upper right.
THANK YOU for the link. This is all I was seeing.
I can't find the contact button in support.
it may be at the bottom of the page you have shown us .... as in the picture up the top I posted ...
If there is no Contact Us button you can also use one of the following links and the red Contact Us button (or Submit) at the upper right or bottom.
https://zyngasupport.helpshift.com/a/zyngagames-com/
or
https://zyngasupport.helpshift.com/a/farmville/?contact=1
Please try the tab on your farm first as it will pre-fill many of the questions on the form.
I bought 5 tiles yesterday 1 water 4 other I dint receive it said coming soon can you sort this or refund my money please
andrew1981 - you need to contact Support, the tab is at the top of your farm and also in the post just above yours.