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Why did long time friend & neighbor get message "Only friends can claim"?

GloriaSGloriaS Registered User, Facebook Connect User Posts: 3 Not a Title, but a Star

Put request on Facebook page for Morph Potions and when a long time friend & neighbor clicked on it, it gave the message "Only friends can claim" She is a Facebook friend and a Neighbor I have had for very long time. This is disturbing because how is this affecting this and other requests I and the friend(s) are not receiving because of this message.

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