Disappearing cash.
Please help. I have lost probably 100 farmville cash. I had over 80 & they disappeared. Everyday I listen to the adds & claim the cash only to have it disappear. I look at what I am to have purchased & I haven't done any of that. I have purchased a Zinga Card but I won't use it as I fear that will disappear also. Please return my cash.
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I had just one lonely Farm Cash and was saving it. I see now you claim I spent it. I did not and would like it back please.
Accidental purchases are very common, look below your farm, there is a button that will show Recent Farm Cash Transactions. Check what was purchased, it is generally a bushel, then contact Support using the tab at the top of your farm. Support is sometimes able to reverse those transactions.
I had just 5 lonely Farm Cash and was saving it. I see now you claim I spent it. I did not and would like it back please. Help please???
First check the Recent Farm Cash Transaction below your farm, make a note of exactly what was accidentally purchased, don't worry it happens to everyone.
Then contact Support using the tab at the top of your farm or one of these links:
https://zyngasupport.helpshift.com/a/farmville/?contact=1
or
https://zyngasupport.helpshift.com/a/zyngagames-com/
Please try the tab on your farm first as it will pre-fill many of the questions on the form. Often Support is able to reverse the transaction. Good luck!
More missing farm cash . . .
Jul-2-2020 15:02:49 Carrot Bushel 1 1 1 no one gets back to me on this issue from the support staff, overall missing 9
evieandy0505 you need to follow Sandy's instructions above your post
Jul-6-2020 20:12:18 Accountant Dog 20 1 20 Missing Cash, did not buy this dog.
EvieAndy0505 -- posting here isn't going to help, you need to contact Support
Farmville owes me $10 so far, my money disappears even before I start playing. What a rip off, everyone should just stop playing this game.
Jake ... you need to contact customer support .... but first check the Recent Cash Transactions at the bottom of the fv page ... it will tell you where the money has gone .... most times customer service refunds accidental purchases (as they call them)
I have played since August 2009, I have never had any Farm Cash disappear, however I have made NUMEROUS accidental purchases which Zynga has always graciously reversed.
As Peela suggested contact Support and ask for help.
Missing Cash accidental purchases help no one is getting back to me.
Jul-22-2020 12:16:50 Dainty Daffodil Bushel 1 2 2
Jul-22-2020 12:07:32 Ghost Chili Bushel 1 1 1
Jul-15-2020 15:18:13 Netherlands Crown Raddish Bushel 1 1 1
Jul-6-2020 20:12:18 Accountant Dog 20 1 20
Jul-2-2020 23:20:35 Super Fertilizer 4 1 4
Where do I go now?
Thanks
EvieAndy0505 -- You need to contact Support using the tab at the top of your farm
Missing 25 of my Farmville cash
Another cash taken away missing cash 25 in all.
Jul-31-2020 21:38:45 Ontario Liatris Bushel 1
Jul-22-2020 12:16:50 Dainty Daffodil Bushel 2
Jul-22-2020 12:07:32 Ghost Chili Bushel 1
Jul-15-2020 15:18:13 Netherlands Crown Raddish Bushel 1
Jul-6-2020 20:12:18 Accountant Dog 20
Please . Thank you
Not getting answers to my issue no matter where I ask the question
Try one of these links:
https://zyngasupport.helpshift.com/a/farmville/?contact=1
or
https://zyngasupport.helpshift.com/a/zyngagames-com/