White screen of death

janey101

Whats going on. Using either 8.1 or 10.0, laptop or desktop, I keep getting the white screen changing room size, middle of playing, harvesting orchards and animal pens. I can't get out of it without completing refreshing the whole page, not just the game.

Sun-Kissed Caribbeana

Hi janey101!

Please try the following troubleshooting steps that may fix it:

• Troubleshoot your connection

• Optimize your browser and Flash cache

• Enable/Disable browser's hardware acceleration:

----> For Google Chrome
----> For Mozilla Firefox

• Try a different browser

Thank you.