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Why am I having FarmVille Requests envelope issues? ***FIXED!***

Dominus MarsDominus Mars Super ModeratorSuper Moderator Posts: 1,234 Moderator
edited November 2016 in Resolved Issues

Update as of 11/04 8:00 AM PDT

We're glad to share that the team has fixed the FarmVille Requests Envelope. With the adjustments they have done, the gifts and requests from your friends should appear in your envelope once again!

Thank you for your patience and continued support!

====================

A number of players have reported various issues with the Requests envelope that have affected the gifting aspect of their games. We apologize for the inconvenience this has caused. Rest assured that the FarmVille team is working on fixing the two main issues reported to us:

The envelope is showing only one or a few gifts
The envelope is stuck and will not open
The envelope is missing

In the meantime, please check if your browser isn't blocking third-party cookies as we found that it has helped some players who had similar issues. The instructions for Google Chrome, Mozilla Firefox, and Internet Explorer are linked below:

How do I unblock third-party cookies on Google Chrome?
how do I unblock third-party cookies on Firefox?
How do I unblock third-party cookies on Internet Explorer?

This discussion has been closed.