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farm reset to level 1

CoachMaryFloresCoachMaryFlores Posts: 25Registered User, Facebook Connect User Building Expert

this is posted on farmville support tab on top of game.

===Did your farm revert to level 1?
We are getting reports that some players are experiencing either one of these issues below:
Cannot travel to specific farms due to an "Unable to load farm!" error and will result in a loading issue after the page is refreshed
The progress in the game reverted back to level 1

Our team has been informed and they are already looking into both issues on priority. For the meantime, we suggest that affected players do not load their game while we are working on the resolution. We'll let you know as soon as we have an update.

Thank you for your understanding.
Last Updated: 59m • Permalink

***I copied paste from game support tab

Comments

  • CoachMaryFloresCoachMaryFlores Posts: 25Registered User, Facebook Connect User Building Expert

    current update

    ===Did your farm revert to level 1?
    UPDATE AS OF 10:00 PM PDT:

    The FarmVille team has resolved the loading issues faced by some of the players and confirmed it's now safe to load the farm!

    For the players with games that reverted to Level 1, we apologize for the inconvenience as we are still working to restore your progress. The team is prioritizing this to get you back to your original game at the earliest time.

    --- End of Update ---

    We are getting reports that some players are experiencing either one of these issues below:
    Cannot travel to specific farms due to an "Unable to load farm!" error and will result in a loading issue after the page is refreshed
    The progress in the game reverted back to level 1

    Our team has been informed and they are already looking into both issues on priority. For the meantime, we suggest that affected players do not load their game while we are working on the resolution. We'll let you know as soon as we have an update.

    Thank you for your understanding.

  • CoachMaryFloresCoachMaryFlores Posts: 25Registered User, Facebook Connect User Building Expert

    Did your farm revert to level 1?
    UPDATE AS OF 08/09 10:00 AM PDT:

    We're still getting reports that some players are still having issues loading or traveling to another farm.

    For the players with games that reverted to Level 1, we apologize for the inconvenience as we are still working to restore your progress.

    Rest assured that the team is prioritizing these two issues to get you back on track at the earliest time.

    --- End of Update ---

    UPDATE AS OF 10:00 PM PDT:

    The FarmVille team has resolved the loading issues faced by some of the players and confirmed it's now safe to load the farm!

    --- End of Update ---

    We are getting reports that some players are experiencing either one of these issues below:
    Cannot travel to specific farms due to an "Unable to load farm!" error and will result in a loading issue after the page is refreshed
    The progress in the game reverted back to level 1

    Our team has been informed and they are already looking into both issues on priority. For the meantime, we suggest that affected players do not load their game while we are working on the resolution. We'll let you know as soon as we have an update.

    Thank you for your understanding.
    Last Updated: 44m • Permalink

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