This has been going on for some months now. I usually don't get a video to watch so I can earn free cash but today I did. At the end it said I had won 2 fv cash but it didn't put it on. I also tried to add to my fv cash by going up a level but that didn't work either. I use google chrome. Another family member plays Farmville on this computer and has no problem getting the cash by either method.