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It has been over a month now, since the inability to war issue has inconvenienced my alliance. While all other alliance's are able to continue to play the game & yeild the benefit of loot, components and axp......we are left to guess that.....well, we don't know what to guess. NEVER in all my years of customer service have I ever experienced nor seen this level of stalling.
As stay at home orders are being enforced thru out the country and world, playing the game becomes even more important as a form of distraction & relaxing. We need a resonable answer as to why the Zynga experts can't figure this our and more importantly, when this is going to be resolved.
This happened last year and took a month to get it resolved. The answers we have recently received when sending in tickets is to leave the alliance and start a new one at L1 perk. We are less than 500,000 from perk 15. The player's base that was hacked immediatly contacted Zynga with no resolve.