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error code 17 and then you re under attack
Hello E&A team, good day.
I have not been able to log in to my account since 12 Feb, 2020 - Time: 17:30 pm (Hanoi Time).
I still receive error code 17 (network connectivity). After pressing OK, I receive a message that says "Incoming attack".
I have read all thread in forum, I have tried all the troubleshooting solutions, however, nothing works. Uninstalled and installed the game. I have uninstalled Gameroom, reinstalled, deleted users \ public \ facebook games files. I deleted E n A in Gameroom, as well as downloaded games, I started downloading again. The update is downloaded, I have nothing more open during this update, not even the browser. The internet connection is fine. I try it on another computer, on Android phone and I still receive the same error.
I tried to uninstall EA on my Iphone (ipad also), then start game again, after game demo, I tried to connect to my facebook, choose my account I want (I have more accounts links), the same problem occurred.
p/S: this happent to only one account of mine. I tried another account and still work. What is happening with my account?
Please Team E&A, help me solve this error and be able to enter the game with my account.
Answers
Sorry to hear that you're still experiencing the same issue even after doing some workarounds on your end. Please contact our Support team and provide the details that you have shared here so that they can look into it.
Terms of Service
Thanks @Commander Darius , I have created a new ticket to Zynga Support team. An automatically email has been sent to me. Hope the team can detected what is the root cause of this issue.
Have a nice day, commander!
Hi @Commander Darius , please be informed that my account has been fixed on today 19PM Hanoi time 14 Feb2020.
Thanks you & EA Support team so much. Hope this error 17 will never come back to all of us.
Cheers.
Great to hear that you're now back in the game. Thanks for the update!
Terms of Service
I’m having the same issue. I have been error 17 “Incoming attack” since 14/Mar 01:00 Beijing time. So, the last 9 hours+/-. I have also tried what the above player has done, but nothing works.
Looking forward to your solution to this issue Team E&A.
Cheers
Pat.
Hi Pat,
You should create new ticket (as the Link above from Commander) to raise your issue.
Hope you will be back soon.
Kind Regards,
HZ.
tengo el mismo error 17 y después se pone bajo ataque.
Messrs. Of Zynga. From 03/30/2020 after the update it started to throw error 17 and then they are attacking my base. You cannot enter. How do I send you My details if I cannot enter the game. I lost all my resources .. Who gives them back to me? -
Yes zynga please at least admit there is a problem without blaming the players
Error 17 internet and bases under attack keep appearing even after closing and clearing game on both
Any clue when this will be fixed...I’m jonesn
toujours le meme soucis également code 17 impossible d'entré dans le jeux que faire?
Dear all,
It seems this problem of error code 17 has occurred again after the new update of HQ35-36.
as the advise above from @Commander Darius , you should create a new ticket to Zynga EA Support team to get quick support from them.
The Link here http://zynga.my/eacontactus
Good Luck to all of us.
Kind Regards,
HZ.
same problem here after updating. in two diffrent pc
Seriously, every where I look people are experiencing this problem, and the answer is to individually create a ticket? How can that possibly be the issue?
Can not play game error 17 and base under attack just keep looping on droid phone and tablet tried on iPad same issue
Please contact me and fix my account
It worked for a few minutes today and crashed again. Cmon Zynga, everyone is working from home now and we need this game for a distraction
Now this error seems loop forever. I have just created a new ticket to Zynga support team. HOpe they can fix as soon as possible.
Just waiting..and pray..dudes
please be informed.
HZ.
Same thing is happening to me since last night, the bad thing is I know nobody gonna fix this for me, and I wont gonna create bs ticket I will stop playing this game I will sit-down to wait for an official fix, so bad that we still on November 26 2020 we still have an issue from so many years and nothing fix yet
Code 17 is a zynga problem not my network problem...if was my network why do I see the 4 minute countdown that my base is under attack. I was in the middle of a mission...just spent rss and gold for strike force..now it’s gone. I am sick and tired of it always being the players problem....just like the recent hacks that destroyed the best alliances in this game. Get your act together zynga or get out of the business. Pathetic.
It's funny, or the League season has begun, I feel sorry, I look at the League. There is no place I did not write in the middle. Solve this problem now, I have paused your game, I did not return 4 months ago, I regretted the problem solution is zero. I had a lot of loss I would like to make up my loss and fix the problem
