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error code 17 and then you re under attack
Hello E&A team, good day.
I have not been able to log in to my account since 12 Feb, 2020 - Time: 17:30 pm (Hanoi Time).
I still receive error code 17 (network connectivity). After pressing OK, I receive a message that says "Incoming attack".
I have read all thread in forum, I have tried all the troubleshooting solutions, however, nothing works. Uninstalled and installed the game. I have uninstalled Gameroom, reinstalled, deleted users \ public \ facebook games files. I deleted E n A in Gameroom, as well as downloaded games, I started downloading again. The update is downloaded, I have nothing more open during this update, not even the browser. The internet connection is fine. I try it on another computer, on Android phone and I still receive the same error.
I tried to uninstall EA on my Iphone (ipad also), then start game again, after game demo, I tried to connect to my facebook, choose my account I want (I have more accounts links), the same problem occurred.
p/S: this happent to only one account of mine. I tried another account and still work. What is happening with my account?
Please Team E&A, help me solve this error and be able to enter the game with my account.
Answers
Sorry to hear that you're still experiencing the same issue even after doing some workarounds on your end. Please contact our Support team and provide the details that you have shared here so that they can look into it.
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Thanks @Commander Darius , I have created a new ticket to Zynga Support team. An automatically email has been sent to me. Hope the team can detected what is the root cause of this issue.
Have a nice day, commander!
Hi @Commander Darius , please be informed that my account has been fixed on today 19PM Hanoi time 14 Feb2020.
Thanks you & EA Support team so much. Hope this error 17 will never come back to all of us.
Cheers.
Great to hear that you're now back in the game. Thanks for the update!
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