Support Flow

Commander DariusCommander Darius Super ModeratorPosts: 2,243Super Moderator Moderator
edited October 30 in Announcements & Updates
Here comes the new way of reaching out the support. Introducing an all new support experience!

Reminder:
- Make sure to get the latest update of the game to acquire this feature.

Quick Guide:

To get help tap "Settings" and tap "Help", then Player Support.

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This includes different FAQs such as guides for beginners, current issues, troubleshooting technical problems, payments and many more! You can also use the search bar to easily find related FAQs of your concern. Otherwise, tap the "Contact Us" option to reach out the support (this option is also located on the upper right corner of the "Help" window).

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In the "Contact Us" window, you will need to put your email address and add photos if necessary to easily verify the issue that you'll report. When you're done, tap "Send".

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If you're unable to load the game to access the in-game help, please fill out this FORM to be submitted to our Player Support team.

That's all Commanders!
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