Experiencing a bug? Please report it on the Bugs & Issues section by following the instructions on the How to Report a Bug thread. Posts of the same issue will be merged, & multiple posts will be automatically deleted. Rest assured that all issues/feedback will be noted.
We apologize for the inconvenience, tcarr09. The team is working to have this fixed and get you back to farming. Please visit this article for news. Your patience is appreciated.
We apologize for the inconvenience, guys. The team is working to have this corrected and get you back to farming. We'll keep you posted on the updates. Your patience is appreciated.
Hi farmers! You can retrieve your game progress by following the steps here. Otherwise, you may contact Player Support with a description of your concern, email address and Player ID to further help you in restoring your level. Thanks!
nwoerther, please contact Player Support with a description of your concern, email address and Player ID so they can check on what happened to your Ready Eddie Pin. Thanks!
Hi farmers! If you've done all of these steps and still unable to connect to Facebook, you may contact Player Support with a description of your concern, email address and Player ID so they can help you out fix the Facebook connect concern. Thanks!
Thanks for letting us know about this, mstweety65. You may need to contact Player Support with a description of your concern, email address and Player ID so they can check on the Walter Farm Hand that you haven't received.
nwoerther, please check and make sure that your device's time and date settings is consistent with the local time to prevent game malfunction like this. Otherwise, you may get in touch with Player Support with a description of your concern, email ad…
@JMeyerhardt, have you finished all of the pages of the Mother's Day Stories? You have to complete all 9 Pages to use the help of Mother Hubbard. There are 12 tasks for each page on Normal Mode and 13 tasks for Challenge Mode. She will stay in your …
Thanks for reporting about this, guys. Please get in touch with Player Support with a description of your concern, email address and Player ID so they can fix your truck.
@wimmeke63, we appreciate your report. You may need to contact Player Support with a description of your concern, email address and Player ID so they can fix your Grandma's Glade. Thank you!
@Tills, thanks for helping!
Hi @Sullynm! I've sent you a Private Message about this, please check your Inbox.
Thanks for always being there to help our fellow farmers, @Jenkey! <3
We appreciate your report, guys. Please make sure that you are using a strong internet connection to help improve connectivity and to finish downloading the latest update. Try to turn your Wifi Off and On to refresh, relaunch the app and keep your g…
Hi dipankard! Try force closing (iOS or Android) and rebooting your device to refresh the connection and check your level again. If it's still the same, please post a screenshot (iOS or Android) of what you're seeing. Thanks!
@HollyWood, thanks for bringing this up. I suggest that you report this directly to our Player Support team by following the steps here. Don't forget to select "Report Abuse" from the options, and input the details needed in the provided fields. For…
Hello, JoyceL64! The Boat Race feature is still being rolled out to players and will eventually arrive on your farm. Stay tuned for updates on this section. Thanks!
Viviene, you can follow Jenkey's suggestion of contacting Player Support or you can send a Private Message to any of the mods and include your Player ID, device Model and OS version. Thanks!
Thanks for your report, 426Dave_D. The team is currently looking into this. To keep you on track of the updates, you may check out this section from time to time. We appreciate your understanding.
Millineumlaura1and guiltynine, the issue with the missing Lucky Animals Pin in the Prize Tent is being investigated. Please stay tuned for updates here or check out this section for news. Thanks for your understanding.
We're sorry for the confusion, paradoxied. We'll have the Support Articles checked.
You already have the latest version 9.9.2421. Can you also check the date of the DLC version? Refer to this image:
If it's not updated, you may follow these ste…
Hi ryan276! You can follow these steps to help you retrieve your saved game. Thanks!
* Make sure that your device is connected through WiFi, 3G, 4G or LTE. If you are using a Wifi connection, ensure that your router is on to get the downloadable co…
Hi semenihin1969! You can try the workarounds listed on this article that may help with the error code you're getting. Let us know how it goes. Thanks!