Hi, My Game is frozen in some areas, not able to move or scroll anything inside the farm. It says power pins active and if I click that icon it responds. but if I click other areas or options it doesn't work. I tried updating the game, uninstalled and reinstalled, rebooted the device, installed it on another ios device(same issue), installed it on a Windows computer (same issue). it seems the problem is with the cloud account or some settings. spent days, can't find a resolution.