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Has anyone sent a help request and not recieved a response?

RubylynRubylyn Registered User Posts: 1 Not a Title, but a Star

I purchased keys and bought 2 plots of land. Right after the game updated and I lost the keys and the land. I have sent SEVERAL help requests for over 2 weeks now and have not received any email or response to my problem. You would think if you spend money they would be kinda quick to help out, but nothing. Anyone have problems with help request responses?

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