Game pop up saying I am not on line can’t connect to Facebook

Kayceeee

iPad 2017/2018 & iPhone 11. I played all day Sunday no problems, around midnight PST I logged in to find that somehow I have been logged out of Facebook tried to connect was unable, tapped on chat and after approximately 10 seconds I received a pop-up telling me that I was off line. It happens every time now I tap on chat or tap on the globe. I have uninstalled and reinstalled Facebook I have restarted my tablet several times, I uninstalled and reinstalled the game. Nothing has worked. I can send a message and chat as long as I get it out before the 10 second window. If I want to sell something I also have a 10 second window before the pop-up stating I am off-line shows up again.

My iOS is up-to-date my game is up-to-date my Facebook app is up-to-date

alegka

same. cant log in my Fb on iphone, and cant use shop/chat. after few seconds it drop me to offline mode window. Also i playing FV2 in laptop, windows10, and i get a lot of bugs when im log in FB. Pls fix

TLussier

Any news on this? Same **** issue & no clarification as always.

ronpagaduan

Im also experiencing this problem. It started when I bought a new cellphone and eversince then I'm still offline. I did some of the troubleshooting suggestions but it does not fixed the problem.

SLL1970

Same thing here. Tried the suggested solutions to no avail.

Ros

Looks like you all need to contact support. Tap on the cogwheel top right of the game screen. Select the help tab. Make a note of your player ID and then tap on the player support button. This takes you to a webpage. Tap on the red contact support button hovering at the bottom of the screen.