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I tried contacting support but I have lost all my progress for 2nd time idk how and why. When i went to game it was from the very beginning and then i did all procedure. Most of the times it used to load itself from my actual level right at half way to level 3 but it didn't. I clicked to check if i was connected to facebook ,i was. I closed the game and tried again. It wasn't to my actual level then i logged out of fb and reconnected and it's connected which it shouldn't because it was already connected to my old progress account. I want my old progress back. I will loss all my helps,my crops,my progress in machines. In other words, everything. I will stop playing if it is not back to normal.