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I can't recover my game

RicardoAlvesRicardoAlves Registered User Posts: 3 Not a Title, but a Star

I can't recover my game, after log in to Facebook or Google play

After log in I get the message "Oops! Para sincronizar o jogo com a nuvem é necessário baixar o novo conteúdo do jogo"

I've already tried close the game open it again, I forced the app to stop and opened again, I uninstalled the game and installed again, I tried another account, I tried to log in with Google play, I tried to login on a Windows 10 machine but nothing solved the issue. I always get the same message.
But on the Google play store and the windows store there is no update for the game.

I'm using the Xiaomi mi A2 lite (Android 9 game version 14.2.5015) and a PC with Windows 10


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