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I reported via email that I was unable to complete the spouse quest because I had no toolshed. I was told it was being looked at and that I'd be notified when the error or bug was fixed. The next email a few days later told me that since I had not responded my ticket was being closed. Now I cannot seem to send another email, so please tell me now to report this problem because I'm stuck in game play because I'm unable to complete the "prune trees" task.