Frozen game

carolynajss

Game loads and animates. Can’t play. Nothing I touch moves the game or opens chat etc. very frustrated. Been playing since day one.

kfc410

I am having same issue. Also no event, boat shed, auto water etc

Tess

The same thing is happening to me since 9/24. Game opens, see animation, cannot open chat or move game or select anything.

carolynajss

The worst part is, I can’t contact zynga support since my game is stuck which is even more frustrating

Markene

Game is frozen opens fine and animated but touching does nothing .... look like lots of us having same issue new event more problems 😡

melramos96

I’m having the same issue. This is the 2nd day & nothing has been updated. I normally play on my iPad. I thought at first it was my Apple Pencil. Any ideas when it will be resolved

carolynajss

No idea if and when we get our game back. It’s been a few days for me as well

carolynajss

I’m back on my game! 3 days it took for me. I hope you all get back on too.

Coral

I’ve got the same issue. Carried out the updates on my device and game with no change. Froze on 25/9

patsyrussell

2nd REQUEST please resolve this issue.

chiibisuke

We're sorry for the inconvenience. The freezing issue has been resolved by our team. For the fix to take effect, please click on this link and have your game updated to the latest version. Thank you for your patience.