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Game Frozen, Won't Load Completely

DDPruittDDPruitt Posts: 2Registered User Not a Title, but a Star

a. Game will not play, it loads to the opener screen and then freezes. The lightning bolt never even moves, but there is movement in the screen. Cannot access any area of the game.
b. There is no error message.
c. I don’t have a screenshot.
d. Force-closed and restarted app. Uninstalled and reinstalled app. No change.
e. Android - Samsung Galaxy S10

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