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ios 12.4.1 game stuck after loading

JessicaAgostiJessicaAgosti Posts: 1Registered User New to the Forums
edited September 4 in iOS Bugs & Issues

hello all, my game is stuck on the screen of the picture every time.
once game is loaded (online/offline) this point appears and i cannot do nothing!
i tried uninstalling game, formatting devices and fresh start but nothing changes.
please help me
my gamecenter tag is:
thanks

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