Experiencing a bug? Please report it on the Bugs & Issues
section by following the instructions on the How to Report a Bug
thread. Posts of the same issue will be merged, & multiple posts will be automatically deleted. Rest assured that all issues/feedback will be noted.
Why did Kris Kringle and Rudolph the Reindeer disappear after I updated the game?
We are aware that the Kris Kringle and Rudolph the Reindeer temp farm hands disappeared in the game after the update. Our team is already investigating the matter so they can come up with a fix soon. In the meantime, you should be able to claim them again at the General Store under the Premium Farm Hands tab.