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Weekly Challenge HELP

Dwicked1Dwicked1 Posts: 2Registered User, Facebook Connect User Not a Title, but a Star
My weekly challenge currently says "Score 1 Point" then 0/1 in the progress bar. I've played many games and it didn't move, I even tried using a blank tile and literally scoring only 1 single point but nothing. Several of my friends have already received their badge. Is anyone able to help me understand this?
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Answers

  • Sofia AllianahSofia Allianah Super Moderator Posts: 1,070Super Moderator mod

    We are aware of this @Dwicked1 and the fix will be available soon. In the meantime, please try force-closing the app. For instructions, below are the links for your reference:

    How do I force close the game on iOS?
    How do I force close the game on Android?

    Thanks for your patience.

  • NfiliatraultNfiliatrault Posts: 1Registered User, Facebook Connect User Not a Title, but a Star

    I'm having the same issue. Force closing doesn't help on iOS.

  • Sofia AllianahSofia Allianah Super Moderator Posts: 1,070Super Moderator mod

    @Nfiliatrault said:
    I'm having the same issue. Force closing doesn't help on iOS.

    We are still in the process of investigating this issue. Stay tuned for updates.

  • VanBond007VanBond007 Posts: 2Registered User, Facebook Connect User Not a Title, but a Star
    edited July 2017

    Same issue. My goal is high points per play / per game. A "Score 1 Point" challenge is less than desirable for players with similar objectives.

    Finally, decided to go down the rabbit hole of a challenge, and started a fast play game, and played XI with X being the blank. Didn't get credit for the 1 Point Play. Got penalized on my weekly game score average for the 1 pt play.

    Decided to test the waters (my average points for the week had updated), in a classic game and played an A under a blank L, and got a 1 point. No credit...

  • Piers_FiddlerPiers_Fiddler Posts: 783Super Moderator mod

    @VanBond007 said:
    Same issue. My goal is high points per play / per game. A "Score 1 Point" challenge is less than desirable for players with similar objectives.

    Finally, decided to go down the rabbit hole of a challenge, and started a fast play game, and played XI with X being the blank. Didn't get credit for the 1 Point Play. Got penalized on my weekly game score average for the 1 pt play.

    Decided to test the waters (my average points for the week had updated), in a classic game and played an A under a blank L, and got a 1 point. No credit...

    We're already working on this concern. In the meantime, we'll make sure to keep you posted once the fix is done. Thank you.

  • VanBond007VanBond007 Posts: 2Registered User, Facebook Connect User Not a Title, but a Star
    edited July 2017


    Thanks for the update. While you're working on it, how 'bout giving the coins to anyone who's been affected by this concern. I wouldn't mind seeing those 100 points show up in my shopping cart.

  • Mimi2009Mimi2009 Posts: 1Registered User, Facebook Connect User Not a Title, but a Star

    I won my badge by making the points but didn't get 65 points for my weekly challenge...

  • Nina_CaramelitaNina_Caramelita Posts: 2Registered User, Facebook Connect User Not a Title, but a Star

    The other day, I hit the "x" once I had completed the challenge,
    now I was expecting to see this weeks, but it did not reappear?!
    I do have it marked as shown above in the pictures, but it does
    NOT appear on the home screen. No clue what the challenge is...
    How can I get it back? THANKS!

  • linkshighlightslinkshighlights Posts: 994Registered User, Facebook Connect User Guru of Mayhem

    @Nina_Caramelita Nothing you did wrong. This has happened before. It will suddenly appear sometime today and none of the points you've earned before then will count. I know that stinks but that's what happened each time in the past.

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