Hi, Wordies! The issue has been fixed. Please visit these articles for some basic steps that will help restore your game to a stable performance. Thank you for your patience.
Troubleshooting Steps for iOS
Troubleshooting Steps for Android
Troubleshooting Steps for Web Browsers
@torrdancer I don't recognize that name but I do recognize the story. I have asked Zynga to address this issue in the post below but have not heard if they received my message nor plan on doing anything to resolve the very serious problem they are faced with.
@Londa You are referring to what they call "Quick Play". When you start a new game with an opponent there are two opeions to choose from. Classic (the larger board with more tiles and more time to make a move) and Quick Play (the smaller board with fewer tiles and 24hrs to make a move). It's the screen you see right when you click "Play Now".
@museumfan Can you post a screenshot? I think what your describing is called an "animoji" or animated emoji. When you signup for WWF you can use emojis as part (or all) of your name.
@Jano A number of people have been reporting they find games under "Their Move" when it is actually "Your Move". If that glitch happens and you never notice the game is in the wrong list, then you would time out eventually. Zynga knows about this issue but has not done anything to address it. What I do is occasional check all the games under "Their Move" and be sure it still shows the last move I made.
@iamdabananaking You should click here and open a trouble ticket with Support. It might be that only English is available when playing through messenger. Can you try playing through the cellphone app instead?
You notice none of the Moderators paid to answer questions bothered to reply to your last post.
It is frightening how quiet they are regarding this subject!
@katbaz I agree completely. They also need to do something other than asking us to report their username via email. We don't know what they do with those reports or if anyone has ever been banned. But they need to do even more than that. They need to block these people from ever signing up with a new username. They should also push a notification to all their users and make them aware of this issue so no one else is hurt by them. Admit there is a problem. Don't try to pretend there isn't.
@JennisAnnoyed1 I would also like the option to buy an ad-free version but I can explain why they don't offer that any more. The corporation makes more profit selling ads than they do selling the option to avoid seeing the ads. I know it stinks for users like you and I who have to sit through the ads but that is the only possible explanation for them changing this with the release of WWF2.