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I joined back-to-back 1mil buy-in tournaments on a losing streak, so my suspicion is that I was allowed to join a tournament I could not afford. My account was in the negative by almost 1mil. My solution is just to collect gifts and spin until I get out of the red. I will not buy chips when I am not at fault, so it would be courteous of Zynga to correct the glitch by at least zeroing out my balance.
As a player, have you ever had a negative balance? I welcome all replies, suggestions, and experiences. I have perused the forums and taken note of the email for customer service. Any OTHER information would be helpful. Thanks!